Leading the next generation on an epic journey
 

TECHNOLOGY
 

In our nascent days we encountered what many would consider normal operational challenges. Our response was to counter these issues with technology, Initially to ensure excellent customer service we perceived that we should open and maintain as many communication channels as possible: phone, email, text and Facebook Messenger etc; however we soon realise this was a foolhardy approach which lead to being unable to service each channel (through a lack of resources). Over time we changed our approach and streamlined our entire communication to one channel - allowing one person to communicate simultaneously with many.

This thought process continued, and we realised that this approach was not only cost effective - it also delivered outstanding levels of customer service. From here we embarked on a number of innovative projects including our prototype full Virtual Hotel concept.

We will soon be launching Hashtag AI - a fully Artificial Intelligent Concierge and Management service designed to take care of the full spectrum of our guests needs. From communicating in advance of the guests arrival, to ordering food from local restaurants brought direct to your hotel room - Hashtag AI can provide a level of service that you never knew existed - whilst making your stay seamless and tailored to the most important person: you.

 
 
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AI : TALK

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Hashtag AI : Talk

Currently in development is our Concierge of the Future: Hashtag AI. When launched this unique piece of artificial intelligence will be available to handle the queries and requests of a limitless number of guests - simultaneously.

Talk Intelligence has come a long way since the early days of Siri, but we are only at the beginning of this AI journey and transition. We are committed to being a pioneering force in the development and deployment of such 'future proofed' technology.

 
 

AI : CONTROL

 

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HASHTAG AI: CONTROL

With one touch, dim the lights, play music, turn up the heat, lock the doors and arm the security system. Check in  from your smartphone, no matter where you are. Press a “Goodnight” button that will put your room to sleep, turning off all lights and locking all doors. With our AI: CONTROL system, your options are virtually limitless. Forget about ever touching that thermostat again, in fact, forget about the thermostat all together. With our automated climate control, your thermostat is anywhere you are. Control every aspect of your room from wherever you are, using your smartphone, tablet or even your voice.